Below are Build It Live FAQ’s. If you have any further questions, please get in touch by emailing email@example.com
Yes, even if you bought your ticket before we changed the date, you are still able to attend any 2021 show.
Absolutely, please email firstname.lastname@example.org and we will either refund your ticket, or if you prefer, provide you with a free ticket to use at another show.
Yes, you can visit on either day, or both days if you wish.
No, when you arrive on the first day, simply mention to the door staff that you wish to attend on both days, and your ticket will be validated to allow free entry on the second day.
If you are unable to print your tickets, you can simply show your e-tickets on your mobile phone. We will scan the barcode to allow you entry into the exhibition.
If you accidentally misplace your e-tickets, please contact us directly by emailing email@example.com. We will resend all confirmation emails before the event, as a reminder to our customers.
If you haven’t received your order confirmation email, please contact us on firstname.lastname@example.org and we will check your order. We resend all confirmation emails closer to the time, as a reminder to our customers.
Our events are specifically tailored to help self-builders and renovators find the advice and inspiration they need to make their project possible. Our free workshops, seminars and Ask Our Experts areas will provide you with the information you need to make sure your project is completed on time and on budget. Our impressive list of exhibitors means all aspects of the self-build market are covered. For our full programme, please visit our “What’s On” pages.
For the full list of Build It Live exhibitors, please visit www.builditlive.co.uk and select a show from the ‘exhibitors’ tab.
Each Build It Live event features 8 FREE daily seminars and 14 FREE daily workshops. Our seminars take place in the Seminar Theatre and take between 20 and 40 minutes each, including question time. The workshops take place in the Workshop Theatre, and take between 20 and 40 minutes, including question time. As the times of the workshops and seminars overlap in some instances, it is only possible to attend all sessions if you visit the show on both days (see below for details). You are welcome to attend as many of these sessions as you like!
Yes, when you arrive or leave, simply mention to the door staff that you wish to re-enter and your ticket will be validated to allow this.
Our seminar and workshop sessions cannot be booked and are first-come-first-served, so turn up early to ensure you get a seat!
Yes, the Ask Our Experts area requires booking, as it is extremely popular with visitors. To book your time slot, head to the Ask Our Experts area early, where one of our staff members will be on hand to book you in!
Our exhibitions are designed to allow for a full day of activities. From browsing stalls, talking to experts and listening to specialists talk, Build It Live offers enough to keep you occupied. Our café also allows for regular refreshment breaks! However, for those in a hurry, it is possibly to plan your visit ahead of time, to ensure you make full use of the exhibition in a shorter space of time.
Our shows open Saturday between 10am and 5pm and Sunday between 10am and 4.30pm.
Yes, children under the age of 16 can attend the show Free of Charge, with a paying adult.
Only dogs that are helping visitors with disabilities, i.e. Registered Assistance dogs, are allowed access to the event.
Yes, we pride ourselves on making sure our exhibitions are accessible for all our visitors. Wheelchair access is therefore available at all three of our shows.
For information regarding making your way to Build It Live, please visit our “Where and When” page.
Yes, all our exhibitions offer free parking. Simply follow signage when you get closer to the shows. Please visit our “Where and When” page for more details. Please be aware that owners leave their vehicles at own risk. We cannot take responsibility for vehicles while parked on site at our shows.
Yes, all our exhibitions have an on-site café for light snacks and refreshments.
To make the most of your visit to Build It Live, head to our “What’s On” pages.
Please email email@example.com or call 01442 820580 / 02035532376